A boutique gifting brand. A small budget. An 18.75× return.
VV Gifts sells personalised chocolates, hampers, and keepsakes through Instagram DMs. No marketplace, no checkout page, every sale starts with a conversation. The challenge was simple: get more of the right people to start that conversation, without wasting the budget on people who never would.
We built three Meta campaigns using the Messaging Conversations objective, because for a DM-first business, a conversation started is a customer at the door. Each campaign tested different creative angles and audience segments to find the most efficient path to a genuine buying conversation.
The right objective matters more than the budget. By choosing an ad format built for how VV Gifts actually sells, a small investment connected the brand with 120 people who were already ready to buy.
- Ad spend ₹960
- Purchase-ready conversations 120
- Orders confirmed 30, 1 in 4 conversations became a sale
- Return on ad spend 18.75×
- Best cost per conversation ₹4.66 (industry average ₹15–40)
- Total business generated ₹18,000 from ₹960 invested
